Cancellation or changes to your booking must be made 72 hours prior to your arrival for any Restaurant bookings and 72 hours prior to arrival for any Activity bookings. Please contact Gibbston Valley by email on info@gibbstonvalley.com or by phone +64 3 442 6910. Anything under this time period will be charged in full. 

Both Gibbston Valley and any agent (including their respective employees, agents, officers and directors) exclude, to the fullest extent possible under law, all and any liability for any loss, damage or injury (whether direct or indirect or consequential, however arising) suffered by the Guest or any person associated with the Guest in relation to the booked activity. All activities have elements of risk and all guests undertaking any Activity do so voluntarily and at their own risk. To the extent permitted by applicable laws, all warranties, representations and implied terms are also excluded. The activity operator reserves all rights to cancel any Activity at its discretion for (but not limited to) any of the following reasons: a) waterway, road or weather conditions; b) lack of numbers participating in the Activity; c) unsuitability of Guest(s) due to reasons such as age, ill health, poor fitness, intoxication or any other reasons rendering a Guest unsuitable or unfit to participate in the Activity; d) any other circumstances which are beyond the reasonable control of the activity operator. All Guests agree to adhere to any instructions in relation to the Activity from the Gibbston Valley at all time.

Your information will be used in accordance with Gibbston Valley’s Privacy Policy: https://www.gibbstonvalley.com/terms-conditions/#privacy-policy. If you use our Sites and Services, we may communicate with you via electronic messages, including email, text message/SMS, or mobile push notifications in accordance with our privacy policy.